|
Home >
Support Center > Trouble
Downloading PDFs Trouble Downloading PDFs?
Are you getting error
messages when you try to download any of the documents in Adobe Acrobat
format (PDF) from
our web site?
Sometimes Microsoft Internet Explorer
gives you a "Could Not Find Acrobat External Windows Handler" error
message and prevents you from clicking on a link to
open documents in Adobe Acrobat format. There are several ways to get
around
the problem:
Fix 1. When the box
below pops up, click "Save" and save a copy of the PDF to
your desktop or another spot on your hard drive.
After it's downloaded, double-click the file to open it.
 |
Fix 2: Try the
suggested solutions on the Adobe web site. The suggestions
can be found here:
http://www.adobe.com/support/techdocs/326299.html |
Fix 3: Try another
web browser: The highly-regarded
Mozilla
Firefox and
Opera
both open PDFs without problems. They're both free and
co-exist well with Internet Explorer.
|
Fix 4: If the above solutions don't work, call
TimePilot Support at
630.879.6400. We can fax or send you a copy.
|
|
