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Technical Support Package

While TimePilot systems are easy to install and use, there may be times when you need help. For the first 30 days after your purchase, TimePilot offers free technical support. After those 30 days pass, we also offer an annual technical support agreement:

Annual Technical Support Agreement

This option provides 12 months of technical support via telephone and e-mail. It also includes free updates to the TimePilot software should any updates be issued during the term of the agreement.

Cost:

Note:Technical support contracts are available to users of TimePilot Tap+, TimePilot Vetro, TimePilot Extreme, TimePilot PC and TimePilot Standard (USB-based). If your timeclock looks like the one at right (an obsolete serial port-based system that has been replaced by TimePilot Vetro), an annual support contract is not available, but technical support is available at $99 per incident by contacting us at Support@TimePilot.com or calling us at 1.630.879.6400.

TimePilot Corporation, 340 McKee Street, Batavia, Illinois 60510
Phone: 630.879.6400 Fax: 630.879.8072