A. If you’ve got 10 or fewer employees, $569 for the Extreme Blue Starter Kit or $879 for the Extreme Blue Enhanced Starter Kit. (What's the difference between the systems? Click here to find out.) That’s it—unless you're in Illinois (like we are), where you'll have to pay sales tax.
With the On-Premise Edition software, there are no monthly or annual fees to use the system. You get 30 days of free telephone or e-mail support when you buy the system; that should be plenty to get up and running. If you feel you need more help, a one-year annual support agreement is $179, but it’s completely optional.
With our Cloud-Based Edition software, you'll pay a small monthly fee to keep your database in the Cloud. There are many benefits to this (for a list, click here), but two of the biggest are access to your data from anywhere on the planet there's an internet connection, and free tech support for as long as you use the system.
If you have more than 10 employees now or in the future, all you need is more iButtons—you can get 10 for $59, with discounts for larger quantities. Each clock can handle as many as 2,000 employees. Both the Cloud-Based and On-Premise software can handle multiple clocks, too, allowing your employees to clock in or out at any clock in the system (for example, they could clock in at an Extreme Blue at headquarters and out at an Extreme Blue at a worksite). Extra clocks are available here.
Almost all of the changes are inside the clock's case. The only obvious indication you have an Extreme Blue clock is its name on the front of the clock. If there's a "II" there, you've got it.
On the inside, the clock has a new Bluetooth LE chip that sends your clock-in and clock-out data to your phone about 10 times faster than the original Extreme Blue clock.
In addition, iPhone owners who were setting up their original Extreme Blue clocks had to go through the somewhat tedious process of "pairing" the phone and the clock. With the new clocks, that's not necessary.
You will have to use new version of the TimePilot's iPhone or Android smartphone app (details here) to communicate with the new clocks. But that app also can be used to communicate with the original Extreme Blue clocks, too.
A. Yes. As mentioned in the answer above, you'll have to use our new iPhone or Android smartphone app (details here). It can communicate with the old and the new clocks.
A. Yes they do. The downloading process is exactly the same.
A. Absolutely. When you add Extreme Blue clocks to your system you can use them two different ways:
You don't have to make a permanent choice; you can collect the data with a USB drive one week and with the smartphone app the next.
A. 35—one for each employee. That's how all TimePilot systems work: one employee, one iButton. (But you might want to order a few extra iButtons as replacements in case an employee loses one.) If an employee leaves the company, you can reassign their iButton to another employee. TimePilot iButtons carry a lifetime warranty: If one ever stops working, return it to us for a free replacement.
If you purchase an Extreme Blue or Extreme Blue Enhanced system, you can order more iButtons at checkout. What's an iButton? Here's an explanation.
A. Among the items in the Starter Kit is a special gray iButton called the Management iButton. When a supervisor taps this iButton to the clock, the clock knows this person has authorization to download the data and starts emitting a Bluetooth wireless signal. Then the supervisor taps an icon on their smartphone, enabling the phone to receive the signal. The clock and the phone establish a connection and the data is downloaded to the phone. By the way, the latest 12,000 clock-ins and clock-outs always remain in the clock's memory, so if you lose your phone, you can recover the data.
A. If you have an Extreme Blue system (without the computer software), it's optional. Having one will allow you to back up your TimePilot data by sending the data to a cloud service like Dropbox.) If you have Extreme Blue Enhanced, yes, you'll need a data plan, but if you have an iPhone or Android phone, you probably already have one. The data collected by the TimePilot app has a very small file size, so there's probably no need to add extra gigabytes to your data plan.
A. Yes—as long as the data from all clocks is downloaded into the same phone (for Extreme Blue) or the same database at headquarters or in the Cloud (for Extreme Blue Enhanced II). By the way, once you've purchased an Extreme Blue Starter Kit, extra clocks are available at $479 for one, $933 for two and $1,375 for three. Each extra clock comes with a mounting plate and padlock.
A. Yes. You can name each clock in the TimePilot iPhone or Android app. From that point onward, each clock-in or clock-out carries with it the name of the clock where the clock-in or clock-out occurred and that information can be viewed in the TimePilot Central software.
A. Each Extreme Blue clock comes with a steel mounting plate that screws to a wall or other flat surface. The clock hooks onto the mounting plate (covering the screws) and is secured with a padlock. The padlock has a hardened steel shackle that's 5/16 of an inch in diameter.
A. We don't recommend using it underwater or mounting it under a downspout, but it should be fine in rain, snow, sleet, hot or cold weather. (See the photo at right!) In testing, they've worked flawlessly in 25 F. below zero (-31.7C) temperatures.
A. Our testing indicates the 4 AA batteries will last for at least a year.
A. No. Each time you assign an iButton to an employee or collect data from your clock, the time and date is updated on that clock using the time and date on your phone. In a pinch, you can also change it in the app.
A. Probably not. Another of our time clock systems, TimePilot Vetro, is probably a good solution. It's designed to run indoors and uses the same iButtons Extreme does, so employees only need their one iButton. Another possibility is our pocket-sized portable clock, TimePilot Tap.
All TimePilot time clock systems are designed to work together, so you can create a system that, for instance, has Extreme Blue clocks at the job sites, Taps in the trucks, Vetro in the shop and TimePilot PC at your office workers' PCs.
A. If you have a Windows machine, almost certainly. Our software will run on all versions of Windows 8 and higher, as well as Windows Windows Server 2008 and higher.
A. Possibly—if you're running Windows on your Mac with the help of Parallels or VMware Fusion. We've run a few tests on MacBook Pros using Parallels and VMWare Fusion, and the systems seem to work. We can't guarantee it because we are a Windows-focused company and just don't have the deep Mac knowledge to give you support if you have a problem. However, we offer a 30-day return policy if you want to give it a shot.
Do you have more questions? Just ask!
We can be reached at 630-879-6400, extension 103, or Sales@TimePilot.com