Extreme Blue Time Clock FAQs

Double-tap the employee’s name.

1. Add the employee in TimePilot Central.
2. In Clock Manager, right-click the Sky App icon associated with this phone and select “Edit ID assignments.”
3. Check the employee you just added and click “Save.”
4. If you have the app open, touch and drag down on the screen showing your list of employees. This will update/refresh the active list of employees assigned to this phone. If you don’t have it open, the new name will appear next time you start the app.

1. In Clock Manager, right-click the Sky App icon associated with this phone and select “Edit ID assignments.”
2. Uncheck the employee you want to delete and click “Save.”
3. If you have the app open, touch and drag down on the screen showing your list of employees. This will update/refresh the active list of employees assigned to this phone. If you don’t have it open, the deleted employee’s name will be gone next time you start the app.

Tap the employee’s name to highlight it, then tap “Menu.” Choose “Clock IN” or “Clock OUT.”

Double-tap the employee’s name to see their transactions, then tap “Menu.” The “Insert Transaction” button will appear. Tap it and enter the kind of transaction, date and time.

Double-tap the employee’s name to see their transactions. Editing a transaction is not possible in the Sky app, but you can delete the transaction and then insert a new transaction with the correct information.

Double-tap the employee’s name to see their transactions, tap the transaction you want to delete, then tap “Menu.” The “Delete Transaction” button will appear. Tap it.

You can use the USB drive that came with your Extreme Blue system. Click here for instructions.

When the employee taps the “Clock In” or Clock Out” icon in the app, the app also takes a “snapshot” of the phone’s GPS coordinates at that instant. When the transaction is viewed in the TimePilot Central management software, you can click an icon to see on a map exactly where the employee was at that instant. The app DOES NOT track employees’ movements.

By the way, you can also set up “geofences” in the management software. That allows you to draw a circle on a map to determine a virtual “fence” around a location. If an employee who has the TimePilot Mobile app enters the circle and clocks in or out, their transaction will include the name you gave that site. If they clock in or out outside the circle, the transaction’s location will be listed as “Unknown.” In the management software you can see a map of where the employee was when they clocked in or out. For more on this feature, please see this page in our help files.

The clock will not require that the iButtons be re-assigned. The clock does not match the iButton to the employee, this is done within the app or the software.

When the clock flashes green when clocking in and then red after, the time needs to be set. There are two ways to do this: 

• With the XBlue Sky smartphone app: In the app, go to the Clock tab, select “Menu” in the top right corner and then the option to “Set Date/Time,” then tap the Management iButton to the Out probe on the clock to connect the app and the clock.
• With the USB drive and TimePilot software on your PC: Go into the TimePilot Central software and click the Clock Manager tab. Right-click on the image of the clock and select the option to “Set the Date and Time Via USB.” The software will lead you through the process.

By the way, there’s also an audible signal that the clock needs its date and time set. Instead of the “beep beep” that signals a normal transaction, the clock emits a “beep beep boop.”

The last 12,000 transactions remain in the clock’s memory even after they’ve been downloaded to your phone, so don’t worry—there’s a strong chance they’re still available. To retrieve the missing transactions, you will need to be at the Extreme Blue clock with your gray management iButton and the XBlue Sky app on your phone.

Here’s the process:

1. Start the XBlue Sky app on your phone.
2. Tap the “Clock” icon. (If you have an iPhone, it’s at the bottom of the screen. If you have an Android phone, it’s at the top.)
3. Tap “Menu” at the top right corner of the screen, and choose “Get Past Transactions” from the choices that appear.
4. You’ll be asked how many transactions you want to download. This is an important question, and requires some thought because you probably don’t need to weed through all 12,000 transactions in the clock. Go ahead and make your calculations, then enter the resulting number in the app.
5. Follow the instructions that appear in the app to get your missing transactions into the TimePilot database, then process your pay period again and you should be good to go.

The answer is best illustrated by an example: Let’s say you have 10 employees, and they clock in or out eight times a day (IN at the start of the day, OUT and IN at morning break, OUT and IN at lunch, OUT and IN at afternoon break and OUT at the end of the day.) That’s 80 transactions per day.
It’s the end of the day on Friday, and you find you’re missing all of Tuesday’s transactions. Therefore, you’ll need to download from the clock the last four days’ of transactions (Tuesday through Friday). That’s 320. But wait—it’s always best to overshoot a bit, just in case there are a few more than you expect. Don’t worry, the software can handle duplicate transactions. So in this case you should tell the app to download the last 350 transactions.

es, that’s a common situation. You’ll be using a feature called “Snap-To” in the TimePilot software. TimePilot’s Snap-To function allows employees to clock in early and not go “on the clock” until their shift starts. It also allows them to clock out late but go “off the clock” when their shift ends. In Snap-To setup, you can designate how many minutes will be “snapped” and when that will occur. For details and instructions ton how to set up Snap-To, see this page in TimePilot 5 help.