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TimePilot 5 On-Premise Edition Technical Support Agreement

The Annual Support Agreement gives you 12 months of telephone or e-mail support for your TimePilot product.


  • 12 months of technical support via telephone or e-mail.
  • Free updates to your software when a revision is released within the contract period.

Note: This agreement is available only to users of TimePilot 5 On-Premise Edition. If you use TimePilot 5's Cloud-Based Edition, you receive unlimited tech support as a part of your subscription.

TimePilot stopped supporting TimePilot 4 on January 1, 2023.


Price: $179  Buy Now

Important information

Payment Options: We accept Visa, MasterCard, American Express and Discover Card, as well as PayPal and Amazon Pay. To order our products COD, we require a certified check and a $12 fee. Please contact us for details.

Privacy: We take your privacy seriously. We will never sell or share any of the information you provide to us, and we use secure servers to handle our online purchases.

TimePilot Corporation warranty*: For one year after you purchase a TimePilot Extreme Blue System, we will repair or replace (at our discretion) any malfunctioning hardware. The purchaser pays only the shipping to return the malfunctioning part to us.

Return policy*: If you are dissatisfied for any reason during the first 30 days after you purchase a TimePilot hardware product TimePilot Tap+, Extreme Blue and Vetro, iButtons, iButton Receptor, etc.) from TimePilot Corporation, we will refund the purchase price if you return the product to us, freight prepaid and insured for the value of the product. If you choose this option, we hope that you will take a few minutes to help us understand why. Please be sure to call us for an RMA (Return Merchandise Authorization) number before returning the product. We can be reached at (630) 879-6400.

*Notes: The money-back guarantee and warranty are void if the system is returned in a damaged state for any reason, including damage that occurs because of failure to follow installation instructions. If you choose to use your own cable to connect the timeclock station to your PC, you could damage your system and will void all guarantees and warranties, express and implied.