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Home > Products > Tech Support
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 Note: Technical support contracts are available to users of TimePilot Standard (USB-based), TimePilot Extreme and TimePilot PC. If your time clock looks like the one at right (a serial port-based system, no longer manufactured by TimePilot), an annual support contract is not available, but technical support is available at $99 per incident. Please contact us for details. |
Price: $129
Special offer: TimePilot Extreme, TimePilot Standard or TimePilot PC system and support bundle
Purchasers of TimePilot Standard or TimePilot PC are eligible for a special $100 price for their first year of support if they purchase a support contract at the time they purchase their system. Please see the listing for TimePilot Extreme, TimePilot Standard or TimePilot PC for details.
Important information
Payment Options: We
accept Visa, MasterCard, American Express and Discover Card.
To order our products COD, we require a certified check and
a $12 fee. Please contact us for details.
Privacy: We take your
privacy seriously. We will never sell or share any of the information
you provide to us, and we use secure servers to handle our
online purchases.
Return policy: If you are dissatisfied for any reason during the first 30 days after you purchase a TimePilot hardware product (TimePilot Extreme and Standard, iButtons, Blue Dot Receptor, etc.), we will refund the purchase price if you return the product to us, freight prepaid and insured for the value of the product. If you choose this option, we hope that you will take a few minutes to help us understand why. Please be sure to call us for an RMA (Return Merchandise Authorization) number before returning the product. Please note: TimePilot software-only products such as TimePilot PC can be exchanged if the disk is defective, but we cannot offer refunds on software, which is why we offer our 30-day free trial on TimePilot PC. We can be reached at (630) 879-6400.