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Home > Products > Tech Support
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![]() Note: Technical support contracts are available to users of TimePilot Standard (USB-based), TimePilot Extreme and TimePilot PC. If your time clock looks like the one at right (a serial port-based system), an annual support contract is not available, but technical support is available at $99 per incident. |
Purchasers of TimePilot Standard or TimePilot PC are eligible for a special $100 price for their first year of support if they purchase a
support contract at the time they purchase their system. Please see the listing for
TimePilot Standard or
TimePilot PC for details.
Product Ordering: All TimePilot products and accessories are available online.
Multiple systems:
Buying more than one system or time clock station?
Contact us for quantity discounts.
Shipping: Our prices include insurance and shipping via UPS Ground to anywhere in the continental U.S. Please contact us to arrange for other shipping arrangements or shipping to destinations outside the continental U.S.
Payment Options: We accept Visa, MasterCard, American Express and Discover Card. To order our products COD, we require a certified check and a
$12 fee. Please contact us for details. If you're ordering by credit
card and wish to have your purchases shipped to an address
other than the cardholder's, please call us at (630)
879-6400.
Privacy: We take your
privacy seriously. We will never sell or share any of the information
you provide to us, and we use secure servers to handle our
online purchases.
Return policy: If you are
dissatisfied for any reason during the first 30 days after you purchase
a
TimePilot Extreme or TimePilot
Standard system, we will
refund the purchase price if you return the system to us, freight
prepaid and insured for the value of the system. If you choose this
option, we hope that you will take a few minutes to help us understand
why. Please be sure to call us for an RMA (Return Merchandise
Authorization) number before returning the system. TimePilot
software-only products such as TimePilot PC can be exchanged if the disk
is defective. We cannot offer refunds on software, which is why we offer our 30-day free trial on TimePilot PC. We can be reached at
(630) 879-6400.
Troubleshooting: Did you get an error message when you tried to make a purchase? Click here for the solution.
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TimePilot
Corporation, 340 McKee Street, Batavia, Illinois 60510 Time Clock Systems Accessories Buy Now Support Center iButton Info Testimonials Contact Us About Us Search Site Home
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