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Home > Purchasing products, accessories and support Purchasing Products,
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| Time Clock Systems | Parts and Accessories | |
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Important informationPayment Options: We accept Visa, MasterCard, American Express and Discover Card. To order our products COD, we require a certified check and a
$12 fee. Please contact us for details at 630.879.6400. Privacy: We take your
privacy seriously. We will never sell or share any of the information
you provide to us, and we use secure servers to handle our
online purchases. TimePilot Corporation warranty*: For one year after you purchase a TimePilot product, we will repair or replace (at our discretion) any malfunctioning hardware. The purchaser pays only the shipping to return the malfunctioning part to us. Return policy*: If you are
dissatisfied for any reason during the first 30 days after you purchase
a
TimePilot Extreme or TimePilot
Standard system or other TimePilot hardware, we will
refund the purchase price if you return the product to us, freight
prepaid and insured for the value of the system. If you choose this
option, we hope that you will take a few minutes to help us understand
why. Please be sure to call us for an RMA (Return Merchandise
Authorization) number before returning the system. Please note: TimePilot
software-only products such as TimePilot PC can be exchanged if the disk
is defective. We cannot offer refunds on software, which is why we offer our 30-day free trial on TimePilot PC. We can be reached at
630.879.6400. *Notes: The money-back guarantee and warranty are void if the products are returned in a damaged state for any reason, including damage that occurs because of failure to follow installation instructions. If you choose to use non-TimePilot-supplied cable to connect the time clock station to your PC, you could damage your system and will void all guarantees and warranties, express and implied.
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