The TimePilot software has been designed to be as simple or as sophisticated as you want it to be. Many customers want to keep it simple, and will never use its advanced features. That’s fine—the software is perfect for that.
But other customers have more complex situations, and we’ve tried hard to accommodate them, too.
If you have shifts covering 24 hours a day and seven days a week, when do you start and end your Pay Periods? The choice is more difficult than it sounds, because there’s never a time when all of your employees are “off the clock.”
Let’s say your company has shifts running 24/7: The last shift in the Pay Period ends at 11:59 p.m. Saturday, and the first shift of the next Pay Period starts at midnight Saturday.
Here’s the problem: Some of the employees in the last shift of the Pay Period will clock out after midnight, putting their clock-outs into the next Pay Period. And some of the employees in the first shift of the Pay Period will clock in early, putting their clock-ins into the previous Pay Period.
The result will be that when you extract the Pay Period, not all the transactions that should be in this Pay Period will get extracted. What should you do?